Sorry, marketers, but I am not your brand

Pathological corporate branding is detrimental to the very image universities want to portray to students, says Philip Moriarty

Published on
July 6, 2020
Last updated
July 6, 2020
brand, advertising, marketing
Source: iStock

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Print headline: Sorry, I am not your brand

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Reader's comments (6)

Although I agree that marketing can go too far, I must take issue with the idea that academics do not need a house style. I was a member of a research group in the 1980s where one of our number created the university badge in a predecessor of Powerpoint. This gave us a house style that put us in a different league at conferences to the rag-tag collection of presentation styles from others. It did help that we were a world-leading group but I have never understood why my colleagues have such a problem with all of our documents looking professional. It does not prevent one placing good material within the common framework and is something we accept from academic journals all the time. I enjoy the relaxed atmosphere of academic life but do recognise that my university is my employer and as such has some right to direct me in some aspects of my working life.
@msl_csp Thanks for your comment on the article. It's not a question of professionalism vs "shabbiness", however. Indeed, I would argue that the current University of Nottingham logo is far from the most professional or aesthetically striking; its blue gradient background means that it doesn't blend with anything and looks like it's been screen-grabbed-and-cropped into a presentation. In other words, the corporate identity guidelines mean that, in my opinion, we look less professional. The UoN logo that we had prior to the current version was much, much better. "...but I do recognise that my university is my employer and as such has some right to direct me in some aspects of my working life." The marketing team is not the university; the academics, students, researchers, administrative staff, technicians etc..., collectively, are the university. More broadly, where do you draw the line as to how you should be directed? Should the university dictate the content of your lectures, choose your research themes, and/or veto what you say publicly? What role does academic freedom play? Best wishes, Philip
Up top: "it is arrogant for academics to dismiss out of hand the key contributions of their marketing colleagues" In the comments: "The marketing team is not the university" "I would argue that the current University of Nottingham logo is far from the most professional or aesthetically striking....In other words, the corporate identity guidelines mean that, in my opinion, we look less professional." Sounds rather like you're dismissing your marketing team's contributions out of hand to me.
This is not an accurate quotation: the author didn't just say "The marketing team is not the university", but "The marketing team is not the university; the academics, students, researchers, administrative staff, technicians etc..., collectively, are the university.", which is a factual statement. The marketing team alone is not the university; the university is all these things collectively and they better all work together.
@JWightwick. Not at all. Marketing teams do important work and I respect many of their contributions. But that respect has to go both ways. Of course the marketing team is not the entirety of the university; they do not define who we are. There's no contradiction there at all. The university is all of its staff and students, marketing teams included. But universities are not homogeneous corporate blocs -- we should embrace diversity of opinion and style, not blandly assume a "one size fits all" branding profile. You left out the bit where I said that the previous logo was much better than what we have now. Respect does not mean automatic agreement with everything the marketing team puts forward; I respect many colleagues with whom I disagree. As I discuss in the blog post linked below, something has gone badly awry when, back in 2018, I was the only academic at a conference on marketing and communication in higher education. https://muircheartblog.wpcomstaging.com/2018/11/08/crossing-the-divide-communicating-with-the-comms-crew/ All the best, Philip
@stacuk Thank you for that clarification. You said it much more pithily than I could manage! Philip

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