Regulation of academics ‘has undermined public trust’

Yes, and rightly so. I studied Spanish at Edinburgh where student support was as poor as it can get. Those academics are on public-sector salaries that are often three times the national average and they simply don't give a toss about you. This includes the head of school telling his students he is "too busy" to reply to emails or to have office hours, or the arrogant professor who reminds us he is a member of some academy and has no time for us.

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I think JR has missed the point. The metrics now make staff less likely to be interested in students since some of the key metrics are for research. My own progress has often been slowed by actually doing all of my job properly (rapidly answering student queries, writing references within a reasonable time, properly supervising project students and so on ). This does not get one to the top quickly and one is still expected to hit the REF metrics, which thankfully I always have. Although, there are lots of reasons to wish that I was young now, the current academic job is not one of them. The appeal of the career is much diminished; for the record we are not public-sector employees nor are salaries high when compared with professionals with high-level qualifications rather than with a population average including all, whatever their skills and qualifications. I admire the dedication of David Beckham for practicing free kicks but my equivalent time spent on academic work seems to be resented and certainly does not result in the same financial rewards. Finally, academic life is not some closed-shop and all of the critics are free to attempt to gain academic jobs and to survive in them.